Who Really Handles Your Pet? Understanding the Chain of Custody
A high-quality transfer process is slow where it needs to be slow. It is intentional about identification. It uses redundancies to protect against human error. And most of all, it sees the animal not as a “case” but as a story—someone’s family.
By contrast, a careless process looks fast and transactional. It can leave families feeling as though the love they carried for years is being hurried into a van, filed as a task on a clipboard.
Where Communication Can Break Down After a Pet’s Death
It’s worth remembering that at the center of this process is not a body, but a story. A relationship. A family trying to find their footing after loss. What we often call “breakdowns” in communication are really moments where the story gets lost.
This series exists to surface those moments so that we, as a community—families, clinics, and aftercare partners—can tell the story better, together.
What Happens After Goodbye? The Hidden World of Pet Aftercare
This blog series is an invitation to pull back the curtain. To speak plainly about what happens after goodbye—not to diminish the emotion, but to create trust. Because when we replace mystery with understanding, we give grief just a little more room to heal.